Beatriz Pascual y PASCÛAL with registered office at C/Solana Alta, 12, 28391 de Valdelaguna (Madrid). Intra-Community VAT number: ES46857329G

Conditions of sale for products sold on www.beatrizpascual.com

Date of last update: 14 January 2023

General terms and conditions of sale of products sold on www.beatrizpascual.com

Date of last update: 14 January 2023

Article 1: Subject matter

These conditions govern sales by Beatriz Pascual C/Solana Alta, 12 28391 Valdelaguna (Madrid) of stationery products, textile accessories and handicraft products.

Due to the variety of materials likely to be used by the Customer for the display of the Site and the possible variations in the colourimetric and qualitative reproduction of the photographs of the products on these materials, the photographs do not fall within the scope of the contract.

All texts, images, videos and audio extracts presented on the Site are reserved, for the whole world, under copyright and intellectual property rights; their reproduction, even partial, is strictly forbidden.

Article 2 - Price

The prices of myproducts are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. In the case of an order to a country other than Spain, you are the importer of the product(s) in question. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and amounts are not the responsibility of Beatriz Pascual. They will be at your expense and under your sole responsibility, both with regard to declarations and payments to the competent authorities and agencies in your country. We recommend that you check these matters with your local authorities. All orders, regardless of their origin, are payable in euros. Beatriz Pascual reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability. The products remain the property of Beatriz Pascual until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 - Ordering

Orders can be placed on the website www.beatrizpascual.com/tienda.

The contractual information is presented in English and will be confirmed at the latest when your order is validated.

Beatriz Pascual reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty with regard to the order received.

Article 4 - Validation of your order

Any order placed on the www.beatrizpascual.com website implies acceptance of these General Terms and Conditions. Any order confirmation implies full acceptance of these general terms and conditions of sale, without exception or reservation.

All data provided and the recorded confirmation shall constitute proof of the transaction.

You declare that you are fully aware of it.

Confirmation of the order shall constitute signature and acceptance of the operations carried out.

Article 5 - Payment

By validating your order, you are obliged to pay the indicated price.

You can pay for your purchases by credit card (Stripe), bank transfer, Bizum and PayPal. It is not necessary to have a PayPal account to be able to pay. Your credit card details are encrypted using SSL 128 (Secure Socket Layer) and are never transmitted unencrypted over the network. Payment is made directly to the bank. Beatriz Pascual does not have access to this data and does not store it on its servers. That is why they are requested again with each new transaction on our site.

Article 6 - Withdrawal

In accordance with the provisions of article 71 of Law 3/2014 of 27 March, you have a withdrawal period of 14 (fourteen) days from receipt of your products to exercise your right of withdrawal without the need for justification or payment of a penalty.

Returns must be in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to nullify the right of withdrawal.

Return costs are your responsibility.

In case of exercise of the right of withdrawal, Beatriz Pascual will reimburse the sums paid, within 14 (fourteen) days of notification of your request and by the same means of payment used when placing the order.


In accordance with the provisions of Article 103 of Law 3/2014 on consumer protection, the right of withdrawal does not apply to the supply of goods made to the consumer's specifications or clearly personalised.

Article 7- Availability

Our products are offered as long as they are visible on the site www.beatrizpascual.com and within the limits of available stock.

In case of unavailability of the product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank charges will be made.

Furthermore, the website www.beatrizpascual.com is not intended to sell its products in large quantities. Consequently, Beatriz Pascual reserves the right to refuse orders of 6 (six) identical items. For an order of more than 6 (six) identical items, please make your request by email to tienda@beatrizpascual.com or by using the form on the site.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the order process, within 2-5 days for mainland Spain and 8-30 days for other destinations.

The delivery of the Products shall be made only by the services of Correos with signature for Spain and abroad.

It is the customer's responsibility to refuse any package that shows signs of damage or whose packaging has been damaged during transport, as soon as it is delivered by Correos. In case of acceptance of a damaged package by the customer, this is equivalent to the acceptance of the goods as is and the company Beatriz Pascual is not responsible for any damage caused to the goods by our carrier.

In the event of late delivery, an e-mail will be sent to you to inform you of the consequences on the delivery time indicated to you.

In accordance with statutory provisions, in the event of a 30-day delay in delivery, you have the option of cancelling the order.

In the case of deliveries by carrier, Beatriz Pascual cannot be held responsible for delays in delivery due exclusively to the customer's unavailability after several proposals for appointments.

Article 9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by article 12 of the Commercial Law. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, exchange or refund requests must be made by email tienda@beatrizpascual.com, by post to C/Solana Alta, 12 28391 Valdelaguna (Madrid) within 30 days of delivery.

The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be reimbursed to you on presentation of the supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with current Spanish legislation. Beatriz Pascual is not responsible in case of non-compliance with the legislation of the country of delivery of the product. It is your responsibility to verify with the local authorities the possibilities of importing or using the products or services you plan to order.

Furthermore, Beatriz Pascual shall not be liable for any damage resulting from improper use of the purchased product.

Finally, Beatriz Pascual cannot be held responsible for any inconvenience or damage inherent to the use of the Internet network, in particular the interruption of the service, external intrusion or the presence of computer viruses.

Article 11 - Applicable law in case of disputes

The language of this contract is Spanish. These conditions of sale are subject to Spanish law. In the event of litigation, the Spanish courts shall have sole jurisdiction.